Welcome to Balwant Process Co. This Return & Cancellation Policy outlines the terms under which order cancellations, modifications, and return requests are handled.
Order Cancellation
Orders can be cancelled only under the following conditions:
- Cancellation requests must be made within 24 hours of placing the order.
- Once processing or production of the order has started, cancellation will not be accepted.
- Customized or specially processed textile orders cannot be cancelled after confirmation.
- Approved cancellations (if applicable) may be eligible for a refund as per our refund process.
o request cancellation, please contact our support team immediately with your order details.
Returns Policy
Due to the nature of textile processing services, returns are generally not accepted once the service has been completed.
However, returns may be considered only in the following cases:
- Incorrect processing done compared to the confirmed order specifications
- Major quality defects directly caused by our service process
- Damage caused before delivery (must be reported at the time of receiving the order)
l return requests must be raised within 48 hours of delivery.
Non-Returnable Cases
Returns will not be accepted in the following situations:
- Change of mind after processing
- Minor variations in color, texture, or finish due to industrial processing
- Delays caused by external factors (transportation, logistics, etc.)
- Customized or bulk orders processed as per approved specifications
Return Approval Process
If your return request is approved:
- The product/material may be required to be sent back for inspection
- eplacement or correction will be provided based on feasibility
- Refunds (if applicable) will be processed after verification
Refunds (If Applicable)
- Refunds are applicable only in verified cases of service error.
- Approved refunds will be processed within 7–10 working days via the original payment method.
Changes to Policy
Balwant Process Co. reserves the right to update or modify this policy at any time without prior notice. Continued use of our services implies acceptance of the updated policy.
Contact Us
For any return or cancellation-related queries, please contact Balwant Process Co. through the contact details provided on our website.